Morning Delight
Morning Delight, a company in the business of refurbishing fast food restaurant and hotel equipment
Challenge:
Morning Delight was having problems with the proper servicing of electric waffle irons: It needed to have enough consistency of appearance and quality to make customers content. The obstacles included the basic look of the product and unpredictable delivery needs of different customers.
Solution:
Orion solved the delivery problem with our JIT (Just-in-Time) delivery capability. As far as improving the uniformity of appearance and quality, Orion was able to achieve the needed results with more automation and more consistent production.
It was a win-win situation for Morning Delight, Orion, and the end users as well. Quality was improved in a consistently repeatable manner, and labor costs were reduced due to the elimination of manual steps (which could vary from day to day). Orion's process not only made for a more stable cost of labor, but also more importantly, gave the refurbishing company and its end users the consistent quality and delivery they demanded.